Terms and Conditions

Effective Date: July 29, 2024
Last Updated: May 13, 2025

1. Agreement to Terms

These Terms and Conditions (“Agreement” or “Terms”) govern your use of the Alsona platform and website, operated by Alsona LLC, a Delaware limited liability company (“Alsona,” “we,” “us,” or “our”). By using any part of the Alsona platform or services (the “Service” or “Platform”), you agree to be bound by these Terms and our Privacy Policy. If you do not accept these Terms, do not access or use the Service.

Important Note: Alsona is not affiliated with or endorsed by LinkedIn Corporation, Gmail, or any other integrated third-party platform. You are solely responsible for complying with those platforms’ own terms and policies when using them via Alsona.

2. Eligibility

You must be at least 18 years of age to use the Service. By using Alsona, you confirm that you have the authority and legal capacity to enter into this Agreement.

3. Account Registration

To access the Service, you must register an account and provide accurate and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

We reserve the right to suspend or terminate accounts that:

  • Provide false or incomplete registration data,
  • Violate these Terms or applicable laws,
  • Misuse or disrupt the platform in any way.

4. Permitted Use

You agree to use the Service for lawful, ethical, and professional purposes only. Prohibited actions include, but are not limited to:

  • Spamming, phishing, scraping, or harvesting data,
  • Violating any laws (including CAN-SPAM, GDPR, CASL),
  • Breaching terms of any integrated third-party platform (LinkedIn, Gmail, etc.),
  • Attempting to reverse engineer or tamper with any part of the Platform.

You are solely responsible for complying with all applicable laws and third-party platform rules.

5. Third-Party Integrations

Alsona integrates with third-party services (e.g., LinkedIn, Gmail, Salesforce, HubSpot, Zapier). These services may require separate subscriptions not included in Alsona's pricing.

Use of these integrations is at your own risk. Alsona assumes no liability for account restrictions, suspensions, or terminations you may incur through external platforms.

6. AI and Automation Disclaimer

The Platform may use artificial intelligence (AI) to assist with outreach, personalization, and automation. You acknowledge:

  • AI outputs may include errors or inaccuracies,
  • You are responsible for reviewing and verifying AI-generated content,
  • Alsona does not warrant the accuracy or results of automated communications.

7. Billing and Payments

  • Subscriptions are billed in advance on a monthly, quarterly, or annual basis.
  • Payment methods include credit card, ACH, PayPal, Venmo, and others.
  • Subscriptions automatically renew unless cancelled before the next billing date.
  • You may cancel via the billing dashboard at any time before renewal.
  • No refunds are offered for unused time. Refunds may be granted only at Alsona’s sole discretion.

8. Changes to Pricing

We reserve the right to modify our pricing with 30 days’ notice. Such notice may be sent by email or posted on our website. Continued use of the Platform after pricing changes indicates your acceptance.

9. Intellectual Property

Alsona retains all rights to its technology, platform, branding, and content. You retain ownership of your uploaded content, but grant Alsona a license to use it solely to deliver the Service.

You may not copy, sell, distribute, or reuse any part of the Service without written consent.

10. Data Privacy and Security

We collect and process personal and third-party data as outlined in our Privacy Policy. By using the Service, you agree to:

  • The collection of personal and campaign data,
  • The processing of third-party data (e.g., uploaded contact lists),
  • The responsibility for securing access to your integrations and accounts.

We use industry-standard security practices, but cannot guarantee complete protection of data stored or transmitted.

11. Termination of Service

We may suspend or terminate your access to the Platform for:

  • Breach of these Terms,
  • Misuse of the Platform,
  • Illegal or unethical behavior,
  • Non-payment of fees.

Termination may result in immediate deletion of your content and data.

12. Confidentiality & Non-Solicitation

You agree not to disclose any confidential information related to Alsona, its users, clients, or partners. For 12 months after termination, you may not directly or indirectly solicit Alsona’s customers, staff, or partners.

13. Spam and Abuse Policy

The use of Alsona for unlawful spam or unsolicited mass outreach is strictly prohibited. Accounts found violating this policy may be terminated without notice.

14. Disclaimers and Limitation of Liability

  • The Platform is provided “as is” and “as available.”
  • We do not guarantee specific results from outreach campaigns.
  • Alsona disclaims all warranties, express or implied.
  • Alsona is not liable for indirect, incidental, or consequential damages, including lost profits or platform restrictions from third-party services.

Our maximum liability to you will not exceed the total fees paid by you over the past 12 months.

15. Indemnification

You agree to defend, indemnify, and hold Alsona harmless from any claims or liabilities resulting from your use of the Platform, violation of these Terms, or infringement of third-party rights.

16. Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA. Any disputes will be resolved by binding arbitration in Delaware, under rules mutually agreed by the parties. Each party will bear its own costs. You waive the right to a jury trial.

17. Modifications to Terms

We may revise these Terms at any time. Changes will be posted to this page. Your continued use of the Platform after changes are published constitutes your acceptance of the updated Terms.

18. General Provisions

  • These Terms supersede all prior agreements.
  • Our failure to enforce any provision is not a waiver of that right.
  • If any part of these Terms is found unenforceable, the rest remain in effect.

19. Contact

If you have any questions or concerns, contact us at:

📧 Email: contact@alsona.com
🏢 Address: Alsona LLC, Delaware, United States